Orders

• Understanding the Orders page

  Use the Orders list to update status, open an order, sync from Shopify, and see due dates.

• Searching and filtering orders

  Search the queue, filter by fulfillment and Orstrax status, and sort by due date or order number.

• Saving a view of the Orders queue

  Save the filters and sort you reuse so the team can open the same queue later.

• Setting due dates

  Set or click a due date on an order, and optionally fill missing dates from Shopify ship-by details.

• Public notes, private notes, and attachments

  Add customer-visible notes, internal notes, and files on an order without mixing the two.

• Reviewing order activity

  See what changed on an order, including status, proofs, and messages.